Privacy Policy
**Privacy Policy**
At miviro® (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our Shopify store, purchase our products, or otherwise interact with us. By using our store and services, you agree to the collection and use of information as described in this Privacy Policy.
1. **Information We Collect**
We collect different types of information to provide, improve, and personalize your experience:
📌 **Personal Information**
Information you voluntarily provide when you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to newsletters
Examples include: Name, email address, phone number, shipping address, billing address, and order details.
📌 **Technical & Usage Information**
When you visit our store, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the store
This helps us improve the performance and usability of the store.
2. **How We Use Your Information**
We may use your information for the following purposes:
- Process and fulfill orders (shipping, delivery, refunds)
- Communicate with you about your order and customer support
- Improve our products, services, and website performance
- Send marketing emails (only if you opted in)
- Prevent fraud and secure our services
- Comply with legal obligations
We do not sell your personal information to third parties.
3. **Cookies and Tracking Technologies**
We use cookies and similar technologies to enhance your experience:
- Remember your preferences
- Track browsing behavior for analytics
- Help display personalized content
You can control cookies through your browser settings. Disabling cookies may affect store functionality.
4. **Data Sharing and Disclosure**
We may share your information with:
- **Service Providers:** Third parties who help with operations such as payment processing, shipping, email delivery, and analytics.
- **Legal and Safety Reasons:** If required by law or to protect the rights, property, or safety of miviro® or others.
Unless required by law, we will not share your personal data for unrelated third-party marketing.
5. **Your Privacy Choices**
You have rights regarding your personal information:
- Access or update your account information
- Opt-out of marketing emails
- Delete your account or request data removal (subject to legal retention requirements)
To exercise your rights or unsubscribe, contact us at:
📧 service@miviro.shop
📞 +852 2636 1687
6. **Children’s Privacy**
Our store is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us, and we will take steps to remove it.
7. **Security Measures**
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. **International Users**
If you are accessing our store from outside Hong Kong, your information may be transferred to, stored, or processed in Hong Kong. Your use of the store constitutes your consent to such transfer in compliance with applicable laws.
9. **Changes to This Privacy Policy**
We may update this Policy as our store and services evolve. When changes are made, the “Last Updated” date will be revised. We encourage you to review this page periodically for updates.
10. **Contact Us**
If you have any questions about this Privacy Policy or your data rights:
📧 service@miviro.shop
📞 +852 2636 1687
🏢 Address: FORDWING INDUSTRIAL LIMITED, 23 Hing Yip Street, Room 603, Po Yip Bldg, Kwun Tong Kowloon, Hong Kong
At miviro® (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our Shopify store, purchase our products, or otherwise interact with us. By using our store and services, you agree to the collection and use of information as described in this Privacy Policy.
1. **Information We Collect**
We collect different types of information to provide, improve, and personalize your experience:
📌 **Personal Information**
Information you voluntarily provide when you:
- Create an account
- Place an order
- Contact customer support
- Subscribe to newsletters
Examples include: Name, email address, phone number, shipping address, billing address, and order details.
📌 **Technical & Usage Information**
When you visit our store, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the store
This helps us improve the performance and usability of the store.
2. **How We Use Your Information**
We may use your information for the following purposes:
- Process and fulfill orders (shipping, delivery, refunds)
- Communicate with you about your order and customer support
- Improve our products, services, and website performance
- Send marketing emails (only if you opted in)
- Prevent fraud and secure our services
- Comply with legal obligations
We do not sell your personal information to third parties.
3. **Cookies and Tracking Technologies**
We use cookies and similar technologies to enhance your experience:
- Remember your preferences
- Track browsing behavior for analytics
- Help display personalized content
You can control cookies through your browser settings. Disabling cookies may affect store functionality.
4. **Data Sharing and Disclosure**
We may share your information with:
- **Service Providers:** Third parties who help with operations such as payment processing, shipping, email delivery, and analytics.
- **Legal and Safety Reasons:** If required by law or to protect the rights, property, or safety of miviro® or others.
Unless required by law, we will not share your personal data for unrelated third-party marketing.
5. **Your Privacy Choices**
You have rights regarding your personal information:
- Access or update your account information
- Opt-out of marketing emails
- Delete your account or request data removal (subject to legal retention requirements)
To exercise your rights or unsubscribe, contact us at:
📧 service@miviro.shop
📞 +852 2636 1687
6. **Children’s Privacy**
Our store is not intended for anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us, and we will take steps to remove it.
7. **Security Measures**
We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
8. **International Users**
If you are accessing our store from outside Hong Kong, your information may be transferred to, stored, or processed in Hong Kong. Your use of the store constitutes your consent to such transfer in compliance with applicable laws.
9. **Changes to This Privacy Policy**
We may update this Policy as our store and services evolve. When changes are made, the “Last Updated” date will be revised. We encourage you to review this page periodically for updates.
10. **Contact Us**
If you have any questions about this Privacy Policy or your data rights:
📧 service@miviro.shop
📞 +852 2636 1687
🏢 Address: FORDWING INDUSTRIAL LIMITED, 23 Hing Yip Street, Room 603, Po Yip Bldg, Kwun Tong Kowloon, Hong Kong